The connectivity issues that triggered downtime alerts on our platform earlier today has been resolved.

Between 4:01 AM and 4:12 AM PDT, July 24, 2026, our infrastructure provider (AWS) experienced a widespread network routing issue in the US-WEST-2 region. This upstream outage temporarily impacted external connectivity to our servers, which caused some customer to experience service degradation.

The provider has successfully mitigated the networking issue, and network routes have been fully restored. All of our services are back up and operating normally.

We will continue to closely monitor the platform to ensure ongoing stability.